Privacy
Privacy Notice
This page explains how CoreRP Systems processes data when operating the website, dashboard, and Discord bots.
Who we are
- Controller: CoreRP Systems, operator of this website, dashboard, and bots.
- Data protection contact: privacy@corerp.systems.
Data we process
- Discord data: Discord ID, username, avatar, server/guild ID, roles, and permissions in the server.
- Server data: server name, icon, bot settings, module settings, action logs, and technical metadata needed to operate the service.
- Content submitted to the service: for example settings, panel text, ticket forms, answers, and support communications.
- Payment and license data: plan, product, order or subscription status, amount, currency, billing period dates, Polar customer/order/subscription ID, and server/guild ID. We do not store card numbers or CVC.
- Website technical data: IP address, cookies needed for login and security, browser type, and basic server logs.
Purposes and legal bases
- Contract performance: login, dashboard operation, bots, purchased features, plans, and access control.
- Legal obligations: accounting, tax, refund, dispute, security, and statutory obligations where applicable.
- Legitimate interests: service security, abuse prevention, bug fixing, basic logging, and protecting rights.
- Consent: only where we explicitly ask for it. You may withdraw consent at any time.
Payments through Polar
- We use Polar Software Inc. as payment provider/Merchant of Record.
- Polar processes checkout, payment, taxes, invoices, subscriptions, customer portal access, refunds, and payment disputes under its own terms and privacy policy.
- We receive only the data needed to activate and manage the plan, such as payment status, product, amount, currency, order ID, subscription ID, and billing metadata.
Sharing
- We share data only with providers needed to operate the service, such as hosting, database, authentication, Discord, and Polar.
- We do not sell data to third parties.
- Transfers outside the EU/UK are protected by appropriate contractual or legal mechanisms where needed.
Retention
- Server configurations are kept while you use the service or until deleted.
- Operational and security logs are kept only as long as needed for security, incident handling, and reliability.
- Payment, license, and billing data is kept as needed to provide the service and then as required for accounting, tax, refund, dispute, or legal obligations.
Your rights
- Depending on applicable law, you may request access, rectification, erasure, restriction, portability, or object to processing.
- Where processing is based on consent, you may withdraw consent.
- Send requests to privacy@corerp.systems. We may ask for reasonable identity or server-authority verification.
- You may complain to your local data protection authority.
Security and children
- We use HTTPS, access controls, server-side secrets, and reasonable technical safeguards.
- The service is intended for Discord server administrators and follows Discord age requirements.
- If you believe a minor is using the service in violation of those rules, contact us.