Privacy

Privacy Notice

This page explains how CoreRP Systems processes data when operating the website, dashboard, and Discord bots.

Who we are

  • Controller: CoreRP Systems, operator of this website, dashboard, and bots.
  • Data protection contact: privacy@corerp.systems.

Data we process

  • Discord data: Discord ID, username, avatar, server/guild ID, roles, and permissions in the server.
  • Server data: server name, icon, bot settings, module settings, action logs, and technical metadata needed to operate the service.
  • Content submitted to the service: for example settings, panel text, ticket forms, answers, and support communications.
  • Payment and license data: plan, product, order or subscription status, amount, currency, billing period dates, Polar customer/order/subscription ID, and server/guild ID. We do not store card numbers or CVC.
  • Website technical data: IP address, cookies needed for login and security, browser type, and basic server logs.

Purposes and legal bases

  • Contract performance: login, dashboard operation, bots, purchased features, plans, and access control.
  • Legal obligations: accounting, tax, refund, dispute, security, and statutory obligations where applicable.
  • Legitimate interests: service security, abuse prevention, bug fixing, basic logging, and protecting rights.
  • Consent: only where we explicitly ask for it. You may withdraw consent at any time.

Payments through Polar

  • We use Polar Software Inc. as payment provider/Merchant of Record.
  • Polar processes checkout, payment, taxes, invoices, subscriptions, customer portal access, refunds, and payment disputes under its own terms and privacy policy.
  • We receive only the data needed to activate and manage the plan, such as payment status, product, amount, currency, order ID, subscription ID, and billing metadata.

Sharing

  • We share data only with providers needed to operate the service, such as hosting, database, authentication, Discord, and Polar.
  • We do not sell data to third parties.
  • Transfers outside the EU/UK are protected by appropriate contractual or legal mechanisms where needed.

Retention

  • Server configurations are kept while you use the service or until deleted.
  • Operational and security logs are kept only as long as needed for security, incident handling, and reliability.
  • Payment, license, and billing data is kept as needed to provide the service and then as required for accounting, tax, refund, dispute, or legal obligations.

Your rights

  • Depending on applicable law, you may request access, rectification, erasure, restriction, portability, or object to processing.
  • Where processing is based on consent, you may withdraw consent.
  • Send requests to privacy@corerp.systems. We may ask for reasonable identity or server-authority verification.
  • You may complain to your local data protection authority.

Security and children

  • We use HTTPS, access controls, server-side secrets, and reasonable technical safeguards.
  • The service is intended for Discord server administrators and follows Discord age requirements.
  • If you believe a minor is using the service in violation of those rules, contact us.
Privacy Notice | CoreRP Systems