A modern Discord support bot with ticket intake, custom questions, transcripts, claiming, and AI-assisted workflows.
Built around the controls you are already configuring inside the dashboard.
Each ticket can use its own label, emoji, description, and set of questions through modal or chat.
Adjust panel title, description, button copy, placeholders, status messages, and the full color system.
Store transcripts, request feedback on close, and control who can access saved ticket history.
Claim behaviors, waiting room, close reasons, inactivity checks, and leave-based automation are all included.
Use a knowledge base, AI role assignment, usage limits, and AI responses inside tickets or reply workflows.
Categories, support roles, log channels, and structured flows keep busy moderation teams organized.
Simple enough for smaller communities and strong enough for busy support teams.
Great for testing
For active support operations
Extension to the ticket plan
Every ticket can follow a defined path from first click to final close.
They pick a reason, answer intake questions, and the bot creates the channel using that exact flow.
Your support team can claim the ticket, apply visibility rules, and continue without overlap or confusion.
Once resolved, the bot can generate a transcript, request a rating, and keep the record available for review.
Launch a support workflow that feels polished and saves your team real time.